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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Joe Hansen

November 10, 2025

5  out of  5
rating by Joe Hansen
"Thank you for so much for your help"
We responded:
"Thank you, Joe, for your kind words and excellent rating! It's wonderful to know we were able to assist you effectively. If you need anything else, please feel free to reach out."
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Beluga

November 10, 2025

5  out of  5
rating by Beluga
"Ashley was great and super helpful! Happy I switched over!"
We responded:
"Thank you, Beluga! We're glad to hear that Ashley was able to assist you and that you're happy with your decision to switch. If you need anything else, feel free to reach out."
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Evelyn Pulido

November 7, 2025

5  out of  5
rating by Evelyn Pulido
"I had such a great experience working with Ashley on my homeowner and car insurance! She was super friendly, professional, and made everything easy to understand. Ashley went above and beyond to find the best coverage at a great rate. She was always quick to respond and made me feel confident in my choices. I highly recommend her to anyone looking for an insurance agent who truly cares about their clients."
We responded:
"Thank you, Evelyn, for your kind words about your experience with Ashley. We're glad to hear she made the process smooth and helped you find the right coverage. Your recommendation means a lot to us. Take care!"
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John Reimann

November 7, 2025

5  out of  5
rating by John Reimann
"Ashley was extremely helpful and personable!"
We responded:
"Thank you, John, for your feedback! We're glad to hear that Ashley was able to assist you so well. Your support means a lot to us."
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Zach Grena

October 29, 2025

5  out of  5
rating by Zach Grena
"Talked to KB State Farm to get my auto policy moved over after I moved to SD from Utah. Rachel was great and very helpful in getting me set up, and even helped me save some money by moving my wife's policy over as well. 10/10."
We responded:
"Thank you, Zach, for sharing your experience with us. We're glad Rachel could assist you with your move and help save on your policies. We appreciate your feedback and look forward to serving you in the future."
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Angela Finn

October 21, 2025

5  out of  5
rating by Angela Finn
"Agent went the extra mile to get an alarm monitoring services refund/credit due to past error. Excellent service!"
We responded:
"Thank you, Angela, for your kind words and for taking the time to share your experience. We're glad to hear that our efforts made a difference for you. If you need anything else, feel free to reach out."
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Elaine Barrett

October 21, 2025

5  out of  5
rating by Elaine Barrett
"I have done business with State Farm for many years. There have never been any claims on my renter's policy, but my experience with any claims for auto insurance have all been handled well. State Farm has been supportive and direct in helping me with getting my needs taken care of. Recently, my car was badly damaged by a speeding driver. As soon as State Farm got the report, I was contacted. The claims adjusters all explained to me what was happening and what to expect. The car was declared to be totaled, partly because the airbag exploded, but also because of the extensive damage to a 2016 model car. I feel the purchase price settlement for the car was fair. All along, many different employees from claims adjusters to the staff of my agent have been helping me to get over the accident and move on to getting a new car. Right now feel especially grateful to Stacy Lessley, who is helping me to update and reinstate my automobile insurance policy. Her kind, patient and helpful manner has been incredibly helpful to me in a stressful time."
We responded:
"Thank you, Elaine, for sharing your experience with us. It's great to hear that our team, especially Stacy, has been able to support you through this challenging time. We appreciate your trust in us and look forward to continuing to serve your insurance needs."
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Lauren Stavig

October 15, 2025

5  out of  5
rating by Lauren Stavig
"Rachel is fantastic to work with!"
We responded:
"A great review from a great customer! We appreciate you and are always here to help with your insurance needs!"
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Rosalie Garcia

October 14, 2025

5  out of  5
rating by Rosalie Garcia
"Kevin Beach and his staff were able to complete a complicated request of mine despite problems with the State Farm website, they were attentive and competent and very professional, thank you very much"
We responded:
"Thank you for the wonderful review, Rosalie! We truly care about our customers and want to make sure they are happy in every aspect. Thank you for trusting us with your insurance needs and we're happy to have you as part of our State Farm family!"
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Nora Retana

October 13, 2025

5  out of  5
rating by Nora Retana
"Stacy Lessley is awesome! Absolutely great service!"
We responded:
"Thank you, Nora! We're glad to hear you received great service. If you need anything else, feel free to reach out."
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Keyona Gethers

October 8, 2025

5  out of  5
rating by Keyona Gethers
"Rachel was great and very professional. Loved working with her and getting in some great laughs! Give her a raise Mr. Beach! And a bonus. Thank you Rachel for your kindness and quick wit."
We responded:
" We appreciate you taking the time to leave this five-star review, Keyona! It means so much to know that we could provide the support and coverage you need. "
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Chris Bradley

October 2, 2025

5  out of  5
rating by Chris Bradley
"Rachel was great and helped me bundle and save all together!"
We responded:
"Helping customers like you is why we love what we do! Thank you for your kind words and for being part of our insurance family!"
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Qublan Adely

September 27, 2025

5  out of  5
rating by Qublan Adely
"Rachel Medland | Account Representative Kevin Beach State Farm | 2650 Camino Del Rio N San Diego 92108 are amazing customer service she also answered every question please don’t hesitate to give her call thank u for ur service and the support"
We responded:
"Thank you, Qublan Adely, for your kind words about Rachel Medland and our team. We're glad to hear that she provided you with excellent service and support. If you have any more questions or need assistance, feel free to reach out anytime."
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livingartdesigns06

September 26, 2025

5  out of  5
rating by livingartdesigns06
"Rachel was very helpful, informative, and professional. I appreciate her great and pleasant customer service."
We responded:
"Thank you for your kind words about Rachel. We're glad to hear she provided you with helpful and professional service. Your feedback means a lot to us!"
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patti self

September 22, 2025

5  out of  5
rating by patti self
"received great old fashion customer service today from Stacy Lessley."
We responded:
"Thank you, Patti, for your kind words about your experience with Stacy Lessley. We're glad to hear you received great customer service. If you need anything else, feel free to reach out."
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Ken Tong

September 18, 2025

5  out of  5
rating by Ken Tong
"I moved from Florida to here last month, and my insurance agent at Florida recommended this agency. Alex was the one who was helping me to transfer my auto insurance here. He was very courteous, professional and responsive to the questions that I had. I would highly recommend him."
We responded:
"Thank you, Ken, for taking the time to share your experience. We're glad Alex was able to assist you with your auto insurance transfer smoothly. Your recommendation means a lot to us. Best regards, Kevin Beach - State Farm Insurance Agent"
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Andrew Kana

September 18, 2025

5  out of  5
rating by Andrew Kana
"Where do I start ? I can’t explain how impressed I am with this company. A few months back my agents office closed down and I was sent over to this office. I was surprised at how easy the transition was. Stacy hands down has the best customer service I’ve received anywhere not just in the insurance industry. I have called and emailed Stacy so many times and not once was I not satisfied. Every time no matter how stupid or repetitive the question was she would sit there and explain everything step by step till it made sense. Today I spoke to her about my personal articles insurance policy and yet again she helped explain the language of the policy, rates, and coverage. On her own she told me about the loyalty program to help me save some money on my automobiles. I never feel pressured to sign up for anything unlike other insurance agency’s. Not to mention their office makes you feel like family not just a customer. Always asking about how the family’s doing etc etc. 10/10 would recommend to friends and family, Stacy truly deserves a raise, thank you for everything you do !"
We responded:
"Thank you, Andrew, for sharing your experience with us. We're glad to hear that Stacy has been so helpful and made you feel at home. Your recommendation means a lot to us, and we look forward to continuing to serve you."
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Justin Cabral

September 15, 2025

5  out of  5
rating by Justin Cabral
"Had a great experience dealing with Alex, highly recommend his services!"
We responded:
"We appreciate your support more than words can say! Thank you for choosing us—we’re lucky to have customers like you!"
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Monique Manning

September 10, 2025

5  out of  5
rating by Monique Manning
"Stacy is awesome to work with. She quickly took care of an issue I was dealing with and provided great customer service. Thank you!"
We responded:
"Thank you, Monique, for your kind words about Stacy. We're glad to hear she was able to assist you efficiently and provide great service. We appreciate your feedback and look forward to continuing to serve you."
Profile photo of Nora Winsler

Nora Winsler

September 4, 2025

5  out of  5
rating by Nora Winsler
"Rachel is great!! Very kind and helpful"
We responded:
"Customer satisfaction is our top priority, and your feedback is what keeps us motivated! Thank you for your kind words and for allowing us to serve you!"
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Kevin Daniels

August 28, 2025

5  out of  5
rating by Kevin Daniels
"Chatted with Alex he was able to save me 15% off my bill while simultaneously giving me better coverage from my previous policy. Super knowledgeable and friendly, Fully recommend!"
We responded:
"Thanks, Kevin, for your feedback! It's great to hear that Alex was able to help you save money and improve your coverage. We appreciate your recommendation and look forward to continuing to serve you. Take care!"
Profile photo of Taylor Shuffield

Taylor Shuffield

August 28, 2025

5  out of  5
rating by Taylor Shuffield
"Nothing less than exemplary customer service from Alex V. He did a great job consulting me on my auto policy while opening up future opportunities for me to use State Farm for my Life and Recreational Vehicle. Thank you Alex!"
We responded:
"Thank you, Taylor, for your kind words about Alex's service. We're glad to hear he was able to assist you with your auto policy and discuss future opportunities. We appreciate your feedback and look forward to serving you again."
Profile photo of Hayden House (Tommy House)

Hayden House (Tommy House)

August 21, 2025

5  out of  5
rating by Hayden House (Tommy House)
"Rachel is so amazing and educated me on each term and variable within the policy, making it simple to understand. Her personality and grace during the insurance process is professional and I’d recommend her to anyone looking for great coverage."
We responded:
"Thank you, Hayden, for your kind words about Rachel. We're glad to hear she made the insurance process clear and enjoyable for you. Your recommendation means a lot to us."
Profile photo of Madilyn Bellino

Madilyn Bellino

August 21, 2025

5  out of  5
rating by Madilyn Bellino
"Highly recommend this office. Rachel is very friendly and always quick to respond when I need anything. Great service!"
We responded:
"We’re so grateful for your five-star review! Our team works hard to provide expert guidance and a smooth experience, and we’re thrilled to know we met your expectations. Thank you for choosing us! "
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Mary Esparza

August 20, 2025

5  out of  5
rating by Mary Esparza
"Rachel Medland was awesome! She was very professional, courteous and very knowledgeable. Thank you!"
We responded:
"We’re so happy to hear that you had a great experience! Your support means the world to us, and we’re always here whenever you need us! "