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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Romeo Toporan

July 2, 2026

5  out of  5
rating by Romeo Toporan
"I’ve had my auto insurance with State Farm for a while now and couldn’t be happier. Their customer service is always outstanding—every time I call with a question or need to update my policy, they handle it quickly and professionally. On top of the great service, their rates are highly competitive, and they helped me find all the discounts I qualified for to keep my monthly price low. It is refreshing to work with a company that delivers excellent value without sacrificing support. Highly recommend!""
We responded:
"Thank you for sharing your experience, Romeo! It's always rewarding to hear that our team was able to make a positive difference. We truly appreciate your review."
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Marie Beaver

June 25, 2026

5  out of  5
rating by Marie Beaver
"Very organized, informed, and professional!"
We responded:
"Thank you, Marie, for your thoughtful feedback! We're truly grateful to hear that you found our team organized, informed, and professional. Your support means so much to us at our agency, and we’re here for you whenever you need us."
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Renate Smith

June 24, 2026

5  out of  5
rating by Renate Smith
"Austin was helpful in resolving an issue."
We responded:
"Renate, thanks for your feedback! We're glad Austin could help and make a positive impression. Your kind words mean a lot to our team."
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Barbara Thurber

June 22, 2026

5  out of  5
rating by Barbara Thurber
"I spoke with Austin this afternoon and he was so professional, friendly and very knowledgeable about my account. A real pleasure to speak with!"
We responded:
"We sincerely appreciate your thoughtful review, Barbara. It is truly wonderful to hear that Austin's extensive expertise, combined with his personable approach, played a significant role in making your experience such a positive and memorable one."
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Peggy Hayden

June 22, 2026

5  out of  5
rating by Peggy Hayden
"Austin quickly and efficiently handled the problem w the lender for my vehicle. Plus Austin texted me several times re progress and the final solution. Austin did a great job handling the problem."
We responded:
"Thank you for the 5 stars, Peggy. We appreciate it. "
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Brittany Robinson

June 19, 2026

5  out of  5
rating by Brittany Robinson
"Ashlyn was so amazing. She went above and beyond to help me with my move and transferred my policy seamlessly. Not only was she professional she was as nice as can be. I def recommend this office and will be continuing with their services for the foreseeable future. A+++"
We responded:
"Thank you so much, Brittany, for your lovely words about Ashlyn! We're thrilled to hear she made your move and policy transfer smooth and enjoyable. We truly appreciate your recommendation and can't wait to continue serving you!"
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Bridd Hsu

June 16, 2026

5  out of  5
rating by Bridd Hsu
"Austin provided excellent customer service. He was responsive, knowledgeable, and made the insurance process simple. I appreciate his help."
We responded:
"Thank you, Bridd, for your feedback. We're glad to hear that Austin was responsive and knowledgeable, making the insurance process simple for you. Your appreciation means a lot to us!"
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Halil Akdeniz

June 12, 2026

5  out of  5
rating by Halil Akdeniz
"Five-star service from Austin Estrada! He promptly helped me get the declarations page needed by our bank and provided valuable information about increasing our liability coverage. Friendly, knowledgeable, and efficient. Thank you for the outstanding service!"
We responded:
"Thank you, Halil, for your feedback! We're glad Austin was able to assist you promptly with your declarations page and provide valuable insights on your coverage. We appreciate your recognition of his friendly and efficient service."
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Chris Picc

June 11, 2026

5  out of  5
rating by Chris Picc
"Ashlyn was super helpful in getting me quotes and booking coverage! Great communication- would highly recommend them!"
We responded:
"Thank you, Chris, for your feedback! We're glad Ashlyn could assist you with quotes and coverage. Your recommendation means a lot to us!"
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Cindy Moore

June 9, 2026

5  out of  5
rating by Cindy Moore
"I recently had the pleasure of being assisted by Ashlyn Cogan who truly sets the standard for excellent customer service. From the very beginning she was professional, attentive and genuinely committed to helping me. She listened carefully to my concerns, responded with patience and understanding. Because of her outstanding support, my experience was stress-free and I signed up for auto insurance on the spot.

Thank you Ashlyn, I appreciate you!"
We responded:
"Thank you, Cindy, for sharing your experience with Ashlyn. It's great to hear how her professionalism and attentiveness made your auto insurance process stress-free. We appreciate your feedback and your trust in us!"
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Rachelle L

June 7, 2026

5  out of  5
rating by Rachelle L
"We’ve been life-long customers of State Farm in our home state, Colorado. When our son was getting ready to graduate from college and decided to stay in San Diego, we reached out to Kevin Beach since he’s with State Farm. I began working with Ashlyn a few months ago, and she has been amazing! I called in March to start getting some quotes and information about CA policies. She spent quite a bit of time with me going over the limits and options that were available. We weren’t ready to establish the policy until he graduated in May, but Ashlyn continued to stay engaged. She followed up when she said she would and worked with us to get the coverage we wanted at the best price possible. She wasn’t pushy and actually understood when I told her I was calling around for other quotes. Ultimately, we decided to go with State Farm because of the service that Ashlyn provided. The big companies may be a little cheaper, but the hands on and attention that a local office provides is priceless. And, we have continued to be impressed with Ashlyn. She was super helpful and attentive during the implementation process and has followed up since everything was finalized. Hopefully, we won’t ever need to file a claim, but I feel confident that if we do, Ashlyn and State Farm will be there for us."
We responded:
"Thank you, Rachelle, for sharing your experience with us. We're grateful for your trust and are delighted to hear how Ashlyn's dedication and service made a difference for your family. We look forward to continuing to support you and your son in San Diego."
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Adam Huntington

June 5, 2026

5  out of  5
rating by Adam Huntington
"Kevin is not my agent but his assistant, Ashlin went above and beyond to help me today as I could not reach my agent from a different office on a time sensitive matter. Ashlin is an asset and will go very far with her attention to detail and professional acumen. Thanks to Kevin's office and Ashlin."
We responded:
"Thank you, Adam, for sharing your experience. We're glad Ashlin could assist you with your time-sensitive matter, and we appreciate your recognition of her dedication and professionalism. Your feedback means a lot to our team."
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maria

June 3, 2026

5  out of  5
rating by maria
"I called with a few questions about transferring my out of state insurance to California. I was greeted by Austin who was incredibly helpful and was able to get me scheduled for same day with Rachel. My appointment was less than an hour, with Rachel making the transition smooth and painless. I walked out pleased with the service I received"
We responded:
"Thank you, Maria, for sharing your experience! We're glad Austin and Rachel could assist you with your insurance transfer and make the process smooth. We appreciate your feedback and look forward to serving you again."
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Linda Cory

June 1, 2026

5  out of  5
rating by Linda Cory
"Courteous& helpful. By Austin"
We responded:
"Thank you, Linda, for sharing your thoughts. We're glad Austin was courteous and helpful during your experience with us. Your feedback is greatly appreciated!"
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farah moises

May 29, 2026

5  out of  5
rating by farah moises
"Ashlyn was amazing.
She had great Customer Service, and answered all my questions in a timely manner. This business is very lucky to have her"
We responded:
"Thank you, Farah, for your kind words about Ashlyn. We're glad to hear she provided you with great customer service and answered your questions promptly. We appreciate your feedback and support!"
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Farah Toma

May 29, 2026

5  out of  5
rating by Farah Toma
"Ashlyn was amazing. She was very attentive and had great customer service. She answered when she was off and replied right away. Hard to find this now in days. They are so lucky to have her"
We responded:
"Thank you, Farah, for sharing your experience with Ashlyn. We're glad to hear that her attentiveness and prompt responses made a difference for you. We appreciate your feedback and your support!"
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Daniel Brostowicz

May 27, 2026

5  out of  5
rating by Daniel Brostowicz
"Austin was outstanding. He responded to my request with professionalism."
We responded:
"Thank you, Daniel, for your feedback. We're glad to hear that Austin provided you with professional service. We appreciate your support!"
Profile photo of Chingiz Aliyev

Chingiz Aliyev

May 27, 2026

5  out of  5
rating by Chingiz Aliyev
"I really liked the service and the atmosphere, especially Rachel. She is a very friendly and responsible employee. She was very patient in explaining all the documentation, even though my English isn't very good. Thank you for your help and support, I am glad I chose this insurance company."
Profile photo of Mina Gonzales

Mina Gonzales

May 26, 2026

5  out of  5
rating by Mina Gonzales
"Austin is great. He kept trying to reach me even though my teaching schedule kept me busy at office hours. He never gave up on me and always gave excellent customer service."
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Kathi Amarillas

May 26, 2026

5  out of  5
rating by Kathi Amarillas
"Austen was engaging, professional and very helpful in clarifying my questions regarding our auto insurance."
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justice shorty

May 26, 2026

5  out of  5
rating by justice shorty
"Rachel was such a huge help! I’ve been insured here before but she made the process quick and efficient! Given I’m running errands all day she took my quickness lightly and adapted to my energy very well! She deserves a raise ! Thank you!"
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Kelly Kulz

May 19, 2026

5  out of  5
rating by Kelly Kulz
"I recently moved from Colorado to California and I needed to get insurance for my car. I actually called just to get a few questions answered because I thought it was going to be a lengthy process and kind of a pain. But Rachel got me totally setup and taken care of in less than 30 minutes! It was so easy and I got a similar plan and rate with no hassle. Thank you!"
Profile photo of Christopher Starr

Christopher Starr

May 9, 2026

5  out of  5
rating by Christopher Starr
"After a very depressing increase in auto insurance, I needed to find alternatives. I heard State Farm was a great company to call, so I contacted the San Diego Mission Valley office. The quote shocked me—in a positive way! I spoke to Rachel M., who saved me over $300 per month and showed me that customer service still exists in the world. I highly recommend that you call Rachel for a quote."
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Charlotte Glasner

April 30, 2026

5  out of  5
rating by Charlotte Glasner
"Rachel was absolutely amazing and super helpful!"
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Matt Daniels

April 29, 2026

5  out of  5
rating by Matt Daniels
"It was my first time getting setup with car insurance on my own. Rachel went above and beyond in helping explain the different options for me. She was very nice and patient. Highly recommend!"